Bangladesh: Business Support Manager

We are looking for a dynamic team player to who will provide a proactive, efficient and effective business support service to the Cox’s Bazar Programme in Bangladesh. To ensure support functions are working efficiently and effectively together and in compliance with Oxfam, local and donor requirements

Response Management

• With members of the Response Management Team to ensure that management culture and working practices in Cox’s Bazar support both i) effective delivery of timely and good quality programmes and ii) a strong culture of control and compliance.

• To provide strategic leadership to the various business support functions, ensuring the best possible support to the programme and advice to the response management team.

• To develop behavioural ways of working within the BS teams that promotes value addition, non-duplication of roles across functions, empowerment and role enrichment of team and a culture of cost effectiveness by all functional managers.

• Ensure all business support functions operate in an effective manner, complying with all Oxfam and donor requirements and procedures.

• To performance manage directly reporting staff, ensuring work priorities/objectives are developed and staff are fully trained and inducted to undertake their role.

• Be responsible for the implementation of Oxfam’s organisational standards, and ensure the response is in compliance with legal and statutory obligations within the country

• Establish and maintain robust fraud mitigation measures and establish a culture of compliance and rigour across the business support functions.

• Act as a core member of the Senior Management Team and deputise for the HPC as required

• Liaise and work with country team to help to establish common procedures within Bangladesh and promote integration between Cox’s Bazar and the country programme

• Promote a robust culture of team-working between the business support, HR and programme functions

• Ensure that all finance, purchasing/logistics and administration procedures are consistent with corporate and regional standards, are clearly defined and understood and operated effectively throughout the response.

• Liaise and co-ordinate with the HR on strategy, ensuring an appropriate level of collaboration, and compliance with Oxfam standards in recruitment, induction, staff development, compensation and benefits, succession plans, staff health & safety, and legal compliance.

• To motivate the support team to work interactively with the programme team and to come up with and communicate innovative solutions and systems that allow the programme to serve its overall goal.

Financial Management

• To provide direction to the Finance Manager on financial management, policies and procedures, ensuring that the programme is informed of all developments in financial policies. Ensure the programme is complying with financial standards set by Oxfam, Bangladesh government and donors.

• Where necessary establish clear systems and procedures to ensure robust and donor compliant financial management with clear accountability

• To liaise with the funding team to ensure that all donor reporting requirements are met, including proposals, budgets and donor reporting.

• Oversee the production of monthly financial management information for the Response Management Team and ensure that the finance team provides necessary financial reports for field programme managers to monitor and review their project activities.

• Review monthly financial reporting and reconciliations prior to submission to the country office.

• Supervise the programme Admin/Finance/IT/Logistics teams in maintaining the programme inventory and fixed assets, ensuring that all Oxfam assets are properly safeguarded and tracked.

• Maintain an overview of due audits, review management responses to audits, and implement agreed recommendations

• Maintain an overview of the adequacy of controls in Oxfam’s financial systems and makes recommendations as appropriate and necessary

Logistics, IT & Admin Management

· To provide support to the Logistics Manager to ensure timely procurement, in accordance with Oxfam procedures, and payment of suppliers and contractors

· Support the Logistics Manager to embed organisational systems, standards and structures into logistics functions, including strategic advice, clarity on policy, procedures and ways of working.

· Advise on ways of ensuring that effective logistics management and tracking systems are in place and functioning at all time.

· Advise on ways of ensuring that effective administrative and office management systems are in place and functioning at all times

· Co-ordinate with the Administration team on the efficient management of offices/ guest houses as appropriate.

· Coordinate and advise managers on visa/work permit processes for the response

· Ensure continuous follow up with IS processes and day-by-day operation ensuring consistency and compliance with Oxfam minimum standards and policies; promote best practice

Risk Management

• Review and where necessary support programmes to formulate partnership contracts, supplier’s contracts that align to policy and mitigate financial and operational risks.
• In collaboration with the Security focal point, to ensure that Oxfam Health and Safety and Security guidelines are implemented by the BS team.
• To support programme managers and coordinators through relevant financial and related contextual information gathering, monitoring situations and consolidating and reviewing proposals as required.
• Support the HPC to achieve the programme objectives and reduce risks associated with the programme around legality and compliance issues and alert the HPC to any imminent risks.
• Support the development of a risk register for the response.

More detailed of the key responsibilities, skills and competencies, please visithttps://jobs.oxfam.org.ukby using the Job Reference Number INT4997

Apply Instructions

If you feel you can make a difference please visit https://jobs.oxfam.org.uk by using the Job Reference Number INT4997

(Please follow the proper procedure. Sending of irrelevant documents will be counted as disqualification.)

Application Deadline:11 November 2018 by 5:00 pm

Oxfam is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. We will do everything possible to ensure that only those that are suitable to work within our values are recruited to work for us. This post is subject to a range of screening checks. Only shortlisted candidates will be contacted. Any persuasion will disqualify the candidature.