Bangladesh: Senior Information Management Officer, P4, Cox's Bazaar

Organizational Setting and Work Relationships

Under the direct supervision of the Deputy Director or Head of Service or Representative, the Senior Information Management Officer is responsible for coordinating and supporting data and information management activities in the relevant offices, as well as supporting and overseeing data and information management activities in the relevant country and regional offices.

They are responsible for leading and motivating a team of data and information management staff in the regional or country office (depending on office configuration); to ensure coordination among staff working on information and data management activities in the regional office and country offices in the region; and to function as the liaison with Headquarters, field and partners on data related issues.

Information and data management staff are responsible for coordinating, planning and delivering on data and information activities for all UNHCR operational contexts, responses and populations of concern, including providing coordination and leadership in partnerships on data with all stakeholders - including persons of concern. They serve the entirety of UNHCR staff and activities, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination. They are key in ensuring multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding and advocacy efforts. This includes both internal and external assessments, regional and country-based planning and monitoring activities such as the COPs, CRRF, RRPs, HNOs, HRPs, and Cluster Plans.

Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities. This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities. The focus is largely operational and protection data along with financial and HR data related to assessment, planning, monitoring and evaluation. This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring and reporting implemented by UNHCR and by its partners.

Data management activities include population data management and statistics; assessment and results data collection and analysis; indicator definition and guidance; statistical analysis; data collection methods including survey design, geographical and geospatial analysis; estimation and triangulation; data anonymisation and storage; production and dissemination of data and information products; use of specialised tools; and capacity building of staff, partners and national authorities.

Depending on if they are located in HQ, regional or country offices, the role of the data and information management staff is to provide the necessary quality assurance and technical support for the full range of the data and information management and analysis activities to countries and regional offices; to ensure these processes are in accordance with technical standards for data and information management; and to undertake regional or country data and information management (definition, collection, analysis, storage and dissemination) activities. In addition they are responsible for coordinating HQ and external support to the country and regional offices, to liaise with relevant bodies on relevant data and statistical matters; to monitor the quality of data and information management activities in country/regional or HQ; to design and implement global, regional or country-based data strategies and systems; to ensure data and information activities are implemented in according with data privacy policies, global data sharing agreements and data protection regulations; to communicate the status, value and importance of data; to provide the data, information and analysis needed for global analysis; and to identify risks and opportunities based on insights derived from data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

Coordinate data and information management activities at the Regional/Country or HQ level:

• Lead the relevant data and information management team and activities.
• Design and implement data strategies and systems.
• Communicate the status, value, and importance of data.
• Provide oversight support to ensure compliance to policies.
• Support the collection, storage, management and protection of data in the regions and countries.
• Support consolidation of data systems, including the interoperability of operational data and systems.
• Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response.
• Identify risks and opportunities based on insights derived from data.
• Liaise with HQ/regional/country, external and internal partners on data and information management efforts and mechanisms, including OCHA, IOM, regional economic commissions and other institutions with statistical or data interests, UNICEF, and WFP.
• Lead or take part the relevant IM networks (internal and external) on refugee and related issues.
• Improve data quality through field support, capacity building, monitoring and feedback.
• Ensure and promote data security, data protection and responsible data-sharing.

Support offices with data and information management:

• Ensure standards, methodologies, and support for data management activities such as surveys, secondary data reviews, targeting and vulnerability assessments, indicator definition, population estimation, profiling, statistical analysis, predictive analytics, big data, international recommendations, GIS, data visualisation, maps, official statistics and other data and information management activities.
• Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
• Monitor the quality of data and information management activities in country and regional offices for integrity, veracity, reliability and credibility.
• Analyse needs and capacities for data management activities.
• Provide technical and training support to operations.
• Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).
• Support planning process (standards, methodologies) quality assurance and technical advice on Theories of Change and indicators, as well as with data and statistical analysis.
• Support monitoring by providing quality assurance and technical advice to the monitoring methodologies, data collection and analysis.
• Review and assess country or region-specific data systems and needs, recommend and support accordingly.

Undertake data and information management activities at the Regional/Country or HQ level:

• Lead and undertake data management activities (definition of needs, data collection, analysis, storage and dissemination)
• Consolidate country and regional data and information for country, regional and global analysis.
• Provide analysis for comparative country, regional and global analysis, including political and socio-economic trends.
• Take part in country or regional planning processes (COPs, regional RRP, regional migration response plans, etc.).
• Support cross-country assessment and situational analysis, such as in country plans or regional RRP situation.
• Analyse trends concerning changes at the outcome and impact levels.
• Develop information management products such as indicators, templates, maps and dashboards.
• Ensure data is curated and stored in data registries and libraries in accordance with standards.
• Ensure data is used in accordance with the defined purposes.
• Lead and undertake geospatial analysis, statistical analysis, targeting, surveys, indicator definition and other data management activities.
• Provide population movement tracking systems and other population data systems.
• Support solutions for meeting communication with communities¿ information and data needs.
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  Work in close collaboration with:
• All staff to further data literacy and assist in interpretation the data.
• Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR.
• Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC).
• Cluster coordinators and partners on data and information needs in UNHCR-led cluster operations, including HNO and HRP processes.
• Inter-agency staff on the development, coordination and monitoring of responses plans.
• Protection staff on the design, implementation and analysis of protection and case monitoring systems;
• Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption;
• Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.
• Senior management to understand and serve their information and knowledge needs.
• Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P4/NOD - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education
Social Science; Statistics; Information Management; Physical Science;
Economics; Data Science; Law; GIS;
Philosophy; Engineering; Computer Science; International Development;
History or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
N / A
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential:
5 - 8 years in data or statistical field, 5 years in international context, 3 years in humanitarian or development situation. Experience with data sharing, data management and data analysis to support policy formulation and implementation.

Desirable:
Knowledge of national and international statistical systems; knowledge of international protection, human rights and international humanitarian law; experience in data collection and analysis in field situations; knowledge of GIS and geospatial systems and techniques.

Functional Skills
DM-Data collection methodologies
DM-Data Management
DM-Database Design & Development
MS-Data Collection Analysis
DM-Metadata Creation & Management
MS-Statistics Analysis DM-Open Source Software & Data
DM-Population census and econometrics
DM-Protection Data Management Systems
DM-ArcGIS (Geographic SP-Topographic Surveying Information System)
SP-Mapping Software;
DM-Cartographic Skills;
SP-Design tools such as Global Positioning System (GPS)
PR-Cluster Information Management Tools, Resources and Approaches
PG-Needs Assessment and Response Analysis
(Functional Skills marked with an asterisk* are essential)

Interested applicants should submit their application online on the UNHCR Careers Page at https://www.unhcr.org/careers.html by clicking on "Vacancies".

Closing date for applications: 11 November 2019 (midnight Geneva time).

The UNHCR workforce consists of many diverse nationalities, cultures, languages and
opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities
as well as an inclusive working environment for its entire workforce. Applications are
encouraged from all qualified candidates without distinction on grounds of race, colour, sex,
national origin, age, religion, disability, sexual orientation and gender identity.