Country: Bangladesh
Closing date: 12 Jan 2020
Documentation of Good Practices of CBM/CDD Integrated Health & Rehab Service Centre and Inclusive Education in Emergencies Interventions in the Rohingya Camp and Host Community in Cox’s Bazaar, Bangladesh (2017-2019)
1. Context and background
After renewed violence in Rakhine state of Myanmar since 25th August 2017 more than 600.000 Rohingya crossed the Bangladeshi border. Most of them are women and children. New refugees came on top of the Rohingya population already living in different refugee camps in Cox's Bazar district, raising the total number to over 900.000. The influx of Rohingya refugees heavily affected the host communities in one of the poorest areas of Bangladesh.
A rapid assessment conducted by Centre for Disability in Development (CDD) and Arbeiter-Samariter-Bund (ASB) on the situation of people with disabilities in the refugee camp found that services being provided (including those for basic needs) were not accessible to the majority of persons with disabilities and older people. Furthermore, persons with disabilities were not aware of specialized health services, including opportunities for accessing assistive devices. Most of the Rohingya people were found experiencing different forms of trauma and mental health problems.
Data on persons with disabilities was not available and there was limited awareness and expertise on disability issues among the humanitarian actors.
Considering the needs, CBM in partnership with CDD started providing inclusive services in Health & Rehabilitation, supporting inclusion in child friendly spaces (CFS) & in other learning opportunities provided within the camp and on Disability mainstreaming amongst humanitarian actors. The programme began in December 2017. These activities continue to the implemented at the Rohingya Camps and Host Communities.
Health and Rehabilitation Services at Rohingya Camp and Host Community
In December 2017, CBM and CDD started implementation of an inclusive humanitarian response program in Cox’s bazaar by taking different strategies to extend the services for the Rohingya people in the Camps and the Host Community outside the camps.
In the Rohingya Refugee Camp, CBM/CDD are providing services which are disability inclusive through ‘One Stop Integrated Health & Rehab Service Centre for all’ and ‘Home Based Rehabilitation (HBR) Teams’.
The ‘One Stop Integrated Health & Rehab Service Centre for all’ is a unique set-up in Camp 18 of Balukhali-2, where a person can access general health and rehabilitation services in one location.
In the host community the services are extended through the ‘Mobile Van Camps’ through which the host community is receiving both general health and rehabilitation services. Psychosocial counsellors provide counselling services both at Rohingya camp and Host community.
A referral system was also established with other humanitarian organizations for people in need of rehabilitation services and to refer older persons and persons with disabilities to other humanitarian services.
In 2019 the health and rehab centre, the host community mobile camps and the Prosthetic & Orthotic measurement & fitting camps within the Rohingya Refugee Camp setting have been co-funded by Swiss Solidarity (project P3892), which is part of the overall CBM/CDD Rohingya response. One of the specific donor requirements is that CBM conducts a review and documentation of good practices and lessons learned from this project.
Inclusion of children with disabilities in Child Friendly Space and Learning Centres
Since 2017 CBM/CDD have been operating a ‘Child Friendly Space (CFS)’ just beside the CBM/CDD ‘One Stop Integrated Health & Rehab Service Centre for all’. The CFS is one of the key programmatic interventions to respond to the learning and recreational needs of the Rohingya children. The CFS provides protected environment for children in which they can participate in organized activities to play, socialize, learn, and express themselves. The key principles for planning, developing and operating child friendly spaces include an inclusive and non-discriminatory approach. In total 100+ Rohingya children including children with disabilities have been enrolled in this centre, which operates in 3 shifts.
From October 2018 to October 2019 CBM/CDD implemented Inclusive Education in Emergencies project in partnership with UNICEF to create inclusive environments in existing Learning Centres as well as Child Friendly Spaces of its partner organizations in the camps. A total of 100 such centres have been targeted, where CBM/CDD have provided technical assistance to the UNICEF partner organisations in screening and identification for the enrolment of children with disabilities, training of inclusive education facilitators and related capacity building support on disability inclusion for ensuring that children have meaningful and dignified access to the non-formal education and recreational activities.
2. Purpose and objectives of the assignment
The purpose of the consultancy assignment is as follows:
To document the CBM/CDD Health and Rehabilitation Centre in the Rohingya refugee camp in Cox’s Bazar, Balukhali, Camp 18 as a good practice of an integrated health and rehabilitation response in a humanitarian displacement setting.
Review the CBM/CDD ‘One Stop Integrated Health & Rehab Service Centre for All’ in Camp 18 and other related project activities which complement the work of the clinic, including home-based rehabilitation teams and host community mobile camps.
Document the integrated health and rehab service centre as a good practice model, i.e. capturing what makes it a successful model, which could be replicated by other humanitarian actors implementing humanitarian health interventions in displacement settings in Bangladesh and globally.
Develop a high-quality booklet of the good practice model, which can be used in CBMs and CDDs advocacy, advisory and communication activities locally and internationally (e.g. as advocacy material at national and international conferences, as a resource in disability inclusion trainings for other humanitarian stakeholders, to illustrate CBM and CDDs work towards governments and institutional donors, etc.).
To identify and document good practices and lessons learned from the implementation of Inclusive Education in Emergencies (EiE) interventions.
Produce a process cum learning document/short guide for highlighting steps in the programme (e.g. identification of children with disabilities, referral, awareness raising on disability inclusion, capacity building for educators, support with resources and follow-up) targeted at mainstream humanitarian organizations supporting and/or implementing Learning Centres, Child Friendly Spaces and/or similar activities for refugee children in camps.
The guide should be accompanied with a visual representation demonstrating the steps taken that could apply to any inclusive EiE programme.
The document should also highlight the major learning including the enablers for change, barriers and challenges.
Produce ‘Interest Stories’ along with high quality photos which could be in the form of Human-Interest Stories and Process Stories also highlighting some successes and challenges including learning.
3. Methodology and Timeframe
The assignment is expected to be carried out tentatively in mid-December 2019.
The assignment will involve a desk review of the existing project documentation, report from the external evaluation of CBM’s inclusive humanitarian program in Cox’s bazaar and other related documents. It will also involve field visits and interactions with the program staff and beneficiaries.
The consultant is expected to propose a more detailed methodology and timeframe as part of the application process, which should be further refined during the inception phase upon the signature of the contract.
4. Deliverables
The consultant will be expected to produce the following deliverables:
An inception report with a clear methodology, timeframe and the final content of the themes to be documented under the (i) ‘Health & Rehab’ and (ii) ‘Inclusive Education in Emergencies (EiE)’ interventions. The report should be produced following the review of the project documentation and consultations with the CBM/CDD team.
Draft booklets for both components (health & rehab and inclusive EiE) incorporating the Best Practices, Lessons Learnt, Process/Case Studies and Human-Interest Stories as well as relevant photographs as per the description provided under Section 2.
Power-point presentations (one for each component) for use during the national validation and dissemination workshops.
Well-documented, ready to print and professionally designed final booklets (approx. 25 pages each).
Notes:
*To make these resources easily usable by future practitioners, it is key that learnings/enabling factors for inclusive practice are listed as simple bullet points or easily identifiable at the beginning or end of each chapter.
*The documents should be provided in accessible electronic formats in line with CBM Digital Accessibility policy and requirements: https://www.cbm.org/fileadmin/user_upload/Publications/CBM-Digital-Accessibility-Toolkit.pdf
CDs with high resolution photographs taken for both projects. Photographs should be accompanied with the signed consent forms as per the CBM policy (the templates will be provided by CBM).
The final deliverables produced under this assignment will be the sole property of CBM and CDD. The consultant will not have the right to use the content of the final deliverables for his/her own purposes, nor license the material to be used by others, nor copy, translate or adapt it for any purpose without the written consent of CBM.
5. Roles and responsibilities
CBM/CDD responsibility:
- CBM/CDD will provide relevant project documentation related to health and rehab services and inclusive education in emergencies project electronically to the consultant for the desk review.
- Offer backup/technical support to the consultant as and when requested and needed.
- CDD will organize a ‘Review and Enrichment’ workshop (after the photo shot and write up are completed) with health, rehab, education and other team members in Cox’s Bazar to ensure exactitude of the information and enhance findings, information thoughts, ideas and validate before finalization. CBM/CDD will bear the workshop cost (i.e. venue, food, logistics).
- Point of Contact: Hazem Abudalou, CBM Switzerland Humanitarian project officer. All queries should be directed to Hazem.abodalou@cbmswiss.ch
Consultant Responsibilities:
- Prepare a detailed methodology with timeframe after the contract is signed. A plan must be developed and be agreed by CBM/CDD before the assignment will begin.
- Review all relevant project documentation provided by the program team.
- Hold consultative meetings with key CBM/CDD program staff.
- Conduct interviews with the project beneficiaries as required.
- Brief and present what the consultant has captured (i.e. photos, draft case study/documentation of good practices and lessons learned, etc.) to the workshop participants, capture their comments, suggestions, and feedback and incorporate their suggestions into the final draft of the deliverable.
Sign and comply with CBM’s Code of Conduct and CBM’s Safeguarding Policy.
Consultant Profile
CBM is looking for an international consultant/firm with the following required competencies and qualifications:
Expertise in research for documentation of good practices and lessons learned with at least 5 years of demonstrated track record of carrying out similar type of consultancy assignments.
Sound knowledge and understanding of the humanitarian architecture, preferably in the Rohingya refugee setting.
Masters or doctoral-level qualifications in Public Health, Humanitarian or Development Studies or Social Science preferred.
Sound technical experience in Health, Rehabilitation and Education in Emergencies programming.
Experience of documenting disability inclusive humanitarian and development programs preferred.
Demonstrated knowledge, experience and understanding on creative communication, mass communication, publication, documentation and photography in humanitarian settings.
Commendable understanding of photography – pose very good framing, composition, color sense. Very good gadgets – cameras, with a set of lenses, flash gun and tripod.
Photo editing skills (ability to edit and manipulate images for optimum print output) and ability to generate creative and beautiful layouts for relevant project.
Demonstrated capacity to deliver high quality outputs within limited timeframes.
Working experience in different countries and contexts, with good intercultural competence.
Fluency in English with excellent communication and writing skills.
Candidates with disability are strongly encouraged to apply.
How to apply:
Application Process
Interested consultants/firms are requested to send their expression of interest including the Proposed Methodology, Timeframe and Financial Proposal in CHF by January 12, 2020 at Hazem.abodalou@cbmswiss.ch
Note: Costs for the writer, photographer and other team members as well as for the accessible design and layout of the final deliverables should be clearly included as separate budget lines in the financial offer. Related international and domestic travel, accommodation and food expenses should also be included in the offer.
The consultants are also requested to submit:
Curriculum Vitaes of the team members clearly presenting experience of documenting good practices, lessons learned and case studies as per the consultant profile requirements outlined above.
References of two or three previous clients.
Samples of previous similar work including narrative and photo documentation.
