Bangladesh Operations Manager- national post
Contract length: 6 months contract with the possibility of extension to 12 months and renewal.
Hours: full-time
Location: home-based until deployment becomes possible; then either based in Dhaka with travel to Cox’s Bazar, Bangladesh or based in Cox’s Bazar with travel to Dhaka depending on candidate home address and operational requirements
Travel: limited travel in Bangladesh
Application deadline: 7th of July
We offer in addition to salary:
- an innovative work environment with a diverse and passionate team
- 20 days of annual leave and 10 days of floating holidays
Plus, during deployment:
- location-specific allowance (if applicable)
- Accommodation out of main duty station when relevant to mission
Due to the urgency of the vacancy, shortlisting will be done on a rolling basis and if the ideal candidate is identified before the closing date, TWB reserves the right to close the recruitment before the application deadline.
The role
We are looking for an energetic Operations Manager, either home based in Dhaka with regular travel to Cox’s Bazar or Based in Cox’s Bazar with regular travel to Dhaka, subject to COVID-related travel restrictions, to support the Country Director with day-to-day activities and work with the whole TWB team to develop new ideas and processes.
The Operations Manager is responsible for overseeing the in-country support functions of the Bangladesh program to ensure effective financial management in addition to developing, planning and coordinating administrative, HR and logistics procedures and systems. They will also be responsible for devising new ways to streamline processes. The Operations Manager will support the wider TWB crisis team as and when necessary.
The Operations Manager is enthusiastic about the importance of increasing access to knowledge through language. The right candidate is an energetic team player and leader who agrees with TWB ́s basic beliefs and values and who can work virtually with team members based throughout the world.
Responsibilities
Financial reporting and budgeting
- Support the Country Director in developing the country budget and donor budgets
- Monitor and manage budgets in compliance with TWB and donor requirements and identify any upcoming financial risk for funding shortfalls.
- Lead the implementation, preparation and monitoring of budget forecast, budgets versus actual spend including providing explanations for material variances and the provision of rolling forecasts for the Bangladesh program
- Review BGL finance accounts reconciliations and identify issues and changes required in financial reporting for donors/partners.
- Manage country program internal and external audits in close coordination with TWB Finance and Management.
- Ensure up to date uploading of information to customer relationship Management (CRM) Software and timely monitoring of instalments with donors in liaison with Finance
- Prepare monthly purchase orders against TWB approved budgets
- Manage the short-term cash flow requirements of the program, facilitate cash transfers, top up requests, monitor and report on the effects of exchange rate fluctuations between local and contract currencies
- Implement and maintain the Bangladesh banking processes, both electronic and check, as well as the relationship with the bank
- Manage the preparation of monthly financial and payroll reporting for management compliance and audit
- Implement a finance system in Bangladesh, prepare and ensure reconciliation and quality of information
- Develop and implement new/improved country financial procedures and processes as agreed with the Finance team and Crisis Response Global Program Manager
Administration & general program support
- Ensure administrative liaison with other departments within TWB and oversee the administrative and financial practices performed by the administrative and logistic officer
- Support the Country Director in setting up and maintaining TWB’s presence in Bangladesh including its accounting and legal responsibilities to ensure compliance requirements (tax, VAT/withholding, local employees contracts, etc ) and monitoring any other compliance requirements.
- Assess project proposals financially, identify accounting and legal requirements for submission, and to support the coordination of networking with the TWB global team in co-developing funding proposals.
- Oversee the performance monitoring of all ongoing project proposals.
- Oversee the delivery and monitoring of all program plans agreed with partners and donors.
- Ensure TWB complies with donor reporting requirements, including overseeing the production of reports and working with the finance team to prepare financial reports.
- Coordinate the drafting and circulating of regular situation reports for TWB’s internal audience.
Logistics & procurement
- Oversee and guarantee seamless logistics of travel and visas
- Support advocacy and communication efforts by planning and managing events, release of reports, publications, media relations and other types of related activities as required.
Human Resources Management
- Provide general support to the Human Resources Department.
- Act as the focal point for staff onboarding and separation activities
- Monitor team members’ outputs and ensure the organisation is a positive place to work in a changing environment
Other responsibilities
- Any other duties in support of a smooth and efficient programme office
Reporting lines
The post holder will report to the Bangladesh Country Director with matrix management from the Head of Finance & Administration. The Country Administrative and Logistics Officer will report to this postholder.
The role will evolve along with the overall programme as projects and activities develop to reflect the changing language needs of the affected population and humanitarian community in Bangladesh.
Qualifications
- Experienced finance professional and/or experienced program support managers
- Previous experience with non-profit organizations, particularly in disaster relief
- Great communication skills
- Able to innovate to find creative solutions; willing to explore new technologies
- Resourceful, able to get more out of small budgets
- Thorough with attention to detail
- Able to tackle location challenges in collaboration with the global remote team
Requirements
- 7+ years in business support functions in management positions, including team management.
- At least 5 years of proven experience in goal-based / outcome-based planning and budgeting for humanitarian programs, with a strong preference for experience working for international or multinational organisation and experience in Bangladesh
- Experience working with complex sources of finance (e.g ECHO, DFID, UN, Foundations)
- Experience with QuickBooks online (or similar software).
- Degree in Business Administration, Finance, Administration, Accounting or equivalent or MBA or other relevant professional qualifications. A professional Accounting Qualification is also preferred
- Good financial, accounting and logistics management skills and experience in optimizing the use of resources
- Detail-oriented, thorough, accurate, able to meet deadlines, and able to work quickly and steadily in a focused manner
- Knowledge of and experience implementing human resource management frameworks and strategies
- Demonstrated integrity with strong personal values aligned with our mission
- Fluency in English and Bangla are required
- Management that supports each person’s development and ability to make the most of themselves
- Able to manage multidisciplinary teams including when remote or when it is a functional link.
About Translators without Borders
Translators without Borders believes that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Originally founded in 1993 in France (as Traducteurs sans Frontières), TWB translates millions of words of life-saving and life-changing information every year.
Core values
Translators without Borders employees and volunteers are made of people who believe passionately about the value of this work and take personal responsibility for achieving the mission. Translators without Borders’ mission and organizational spirit embody the core values established in its strategic framework:
Excellence: As the leading voice for communicating humanitarian information in the right language, Translators without Borders is a leader in the translation industry and in the non-profit sector.
Integrity: Translators without Borders believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
Empowerment: Translators without Borders believes in using language to empower people around the world to control their own development and destiny.
Innovation: Translators without Borders recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
Sustainability: Translators without Borders recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and conduct themselves professionally at all times.
Translators without Borders is an equal-opportunity employer, committed to diversity and inclusion, and encourages qualified candidates of all genders and from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.